Leadership Skills for the 21st Century Work Environment

About this Certificate Program

The role of the leader in today’s healthcare environment can be challenging, requiring the skills of resiliency. Resilient leaders positively impact employee retention employee satisfaction, and patient outcomes through the development of a positive work environment. Leaders who successfully complete this five-course certificate program will gain the skills to reduce the risk of burnout, maximize personal influence, coach and develop others, and adapt in changing times.

Target audience

This leadership program is designed for both emerging and experienced leaders in all fields/disciplines of healthcare.

Goals & objectives

• Increase leadership influence through the development of resilient characteristics in self and others.

• Strengthen and add value to your leadership role through identification of your personal leadership DNA.

• Conduct a self-assessment of emotional intelligence and identify opportunities for improvement and coaching of others.

• Practice and apply evidence-based methods for engaging younger generations in the mission and vision of the organization and finding purpose in their work.

• Integrate understanding of the role of the leader in organizational change with the application of strategies for guiding others through the change process.